Privacy Policy

1. Who we are

This website is operated by:

2424 Hotel GmbH
Tal 24
80331 Munich
Germany
Email: welcome@hausimtal.com
Phone: +49 89 90 421 840

Managing Director: Alexander Haas

ANAGRAM is a hospitality brand operated by 2424 Hotel GmbH.

In the following, we refer to ourselves as “we” or “ANAGRAM”.

2. General information

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.

Personal data means any information that can identify you personally.

3. Data collection when visiting our website

When you visit our website, certain technical data is automatically collected to ensure stability and security.

This includes:

• IP address
• date and time of access
• browser type and version
• operating system
• referring URL
• pages visited

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable operation)

Server log data is stored only as long as necessary for security purposes.

4. Cookies & Consent Management

Our website uses cookies and similar technologies.

Cookies help us:

• ensure proper website functionality
• improve user experience
• analyze website usage
• deliver relevant advertising

Non-essential cookies are only used with your consent.

You can change or withdraw your consent at any time via the cookie settings.

Legal basis: Art. 6(1)(a) GDPR (consent)

5. Booking Engine

Our website integrates an external booking engine to enable online reservations.

When making a booking, personal data such as:

• name
• contact details
• payment information
• stay details

is processed.

The respective booking provider acts as an independent controller or processor.

Legal basis: Art. 6(1)(b) GDPR (performance of a contract)

Please also review the privacy policy of the booking provider displayed during the reservation process.

6. Contacting us

If you contact us via email or contact form, we process the information you provide to handle your request.

Legal basis:

• Art. 6(1)(b) GDPR (contractual inquiries)
• Art. 6(1)(f) GDPR (general inquiries)

Your data will be deleted once the request has been resolved, unless legal retention obligations apply.

7. Newsletter

If you subscribe to our newsletter, we will use your email address to send updates, events and news from ANAGRAM.

Subscription requires a double opt-in confirmation.

You can unsubscribe at any time via the link included in each newsletter.

We use a professional newsletter service provider that processes data on our behalf.

Legal basis: Art. 6(1)(a) GDPR (consent)

8. Google Analytics

We use Google Analytics to understand how visitors use our website and to improve our services.

Google Analytics uses cookies and similar technologies.

Information collected may include:

• pages visited
• time spent on site
• interactions
• approximate geographic location
• device and browser information

IP anonymization is activated.

Data may be transferred to Google servers in the United States. Transfers are safeguarded through EU-approved mechanisms.

Google processes data on our behalf.

Legal basis: Art. 6(1)(a) GDPR (consent)

You can withdraw your consent at any time via cookie settings.

9. Meta (Facebook & Instagram) Advertising

We use Meta advertising technologies, including the Meta Pixel, to measure campaign effectiveness and deliver relevant ads.

This allows us to:

• understand visitor interactions
• measure ad performance
• show relevant ads on Facebook and Instagram

Meta may process data in the United States.

Data processing only occurs with your consent.

Legal basis: Art. 6(1)(a) GDPR (consent)

You can adjust your advertising preferences directly via Meta platforms.

10. Data sharing

We only share personal data when necessary:

• with service providers (hosting, newsletter, analytics)
• to process bookings and payments
• when legally required

All service providers are contractually bound to comply with GDPR requirements.

11. International data transfers

Some service providers may process data outside the European Economic Area.

Where this occurs, we ensure appropriate safeguards such as:

• EU Standard Contractual Clauses
• adequacy decisions
• recognized data protection frameworks

12. Data retention

We store personal data only as long as necessary for the purposes stated above or as required by legal retention obligations.

13. Your rights

Under GDPR, you have the right to:

• access your stored data
• correct inaccurate data
• request deletion
• restrict processing
• object to processing
• data portability
• withdraw consent at any time

To exercise your rights, contact us at:

welcome@hausimtal.com

You also have the right to lodge a complaint with a data protection authority.

14. Data security

We use SSL encryption and technical security measures to protect your data against unauthorized access, loss or misuse.

15. Updates to this policy

We may update this Privacy Policy to reflect legal or operational changes.

The latest version will always be available on this page.